Privacy Policy

1. Protecting You

The Token4u website www.token4u.com is operated by TOKEN TO GO LIMITED ("Token4u", "we," "us," "our") is committed to protecting your privacy.We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and other applicable data protection laws in the UK). Please note that use of the Website by you is subject to this privacy policy (the "Policy"), and the Website's terms and conditions of use ("Terms and Conditions"). Our Policy explains what information we collect on the Website, how we use and/or share this information, and how such information is maintained. By using this Website, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use this Website. Please note that this Policy applies only with respect to the information collected on the Website and not any information collected or obtained through other methods or sources. Our Policy ensures that any information you provide us remains private and secure. To reassure you, below we provide details of the information you provide to us, and how it will and, more importantly, will not be used. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us . If you find any inaccuracies we will delete or correct it promptly.

2. Personally Identifiable Information

We collect personally identifiable information ("PII") that is volunteered during Registration or in response to specific information requests explicitly presented to you. We may also collect your IP (Internet Protocol) address to help diagnose problems with our server, and to administer this Website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather broad demographic data. We may ask for your e-mail address during your use of the Website. Also, to purchase Tokens you may be requested to provide any or all of the following PII: first and last name, postal address, e-mail address, date of birth, telephone number.

3. Use and Sharing of PII

All PII is retained in accordance with the Data Protection Act 1998 and other applicable data protection laws in the UK. We use PII to provide you with information about Token4u, to properly provide you with the Service and for marketing ourselves to you. It is our policy not to sell or pass any PII to any other organisations unless we are required to do so for fraud prevention and detection. We will never sell or rent your PII to anyone else for their marketing purposes without your consent. However, we may pass your PII to our agents and subcontractors to help us with any of our uses of your data set out in this Policy. For example, we may use third parties to provide us with marketing or customer service assistance or send it to a credit card provider to process a payment. We also always reserve the right to disclose PII in order to:

(a) comply with applicable laws;

(b) respond to governmental enquiries

(c) comply with a valid legal process or procedure; or

(d) protect our rights or property, this Website, and/or other users of this Website. Please note that as part of any PII sharing which we list above, we may send your information internationally including to countries outside the European Economic Area. Some places outside of the EEA may not have adequate data protection laws at all or may offer differing levels of protection of personal information which are not as high as in the UK. By submitting PII to us, you acknowledge that provided we have used your data in the ways set out in this Policy, we cannot be held responsible for any use of your data by third parties who receive and process your data.

4. Cookies

Cookies are small text files located in your browser directory. When a website is accessed, a cookie that is placed on a device will send information to the browser. Cookies are extremely common and used on a number of websites. This is because cookies allow the website publisher to do useful things; for example, a cookie would permit a website operator to find out whether a computer (and probably its user) has visited the site previously. In general, the purpose of cookies is to improve the performance of the website and the user's experience in using that website.

5. Emails

Please note that we may email you for the following purposes:

as part of the Service. For example, we send (or may send) emails to you in some of the following example circumstances:

after Registration, notifying you of your account details;

as reminder emails about the services we offer (particularly if you have not used them yet or not used them for a while);

to send you information or Token which you have asked for;

as a newsletter;

as promotional emails/SMS;

and to offer related services to you from Token4u. However, in terms of any marketing or promotional emails we may send, we will always give you the chance to opt-out (or unsubscribe) from them in the future.

6. Security and Retention

The PII which we hold will be held securely within our systems in accordance with our internal security policy and the law. We hold data until 3 years after it is last accessed or used by us. Regarding information transmitted between the Website and and/or users, while we take reasonable precautions to safeguard this information, we may be unable to prevent unauthorised access to such information by third parties or inadvertent disclosure of such information during transit. Users acknowledge this risk when communicating with the Website.

7. Transfer in Certain Circumstances

If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation or Token4u then, in our sole discretion, we may transfer, sell or assign information collected on and through this Website (including, without limitation, PII and other information), to one or more relevant third parties.

8. Customer Service

If you have any questions or concerns, please feel free to contact us at customer@token4u.co.uk.

9. Changes to this Policy

Please note that this Policy forms part of the Terms & Conditions for use of this Website and forms part of the Agreement between you and us. We may, from time to time, amend this Policy, in whole or part, in our sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Website. Depending on the nature of the change, we may announce the change: (a) on the home page of the Website, or (b) by email, if we have your email address. However, in any event, by continuing to use the Website following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website.

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